808live Privacy Policy
Understanding how 808live collects, uses and protects your personal information is our priority. Read our full privacy policy, compliant with Malaysia's data protection standards.
This policy takes effect from the date you begin using our platform.
1. Information We Collect
We collect various types of information to deliver our services and improve your experience on the 808live platform, including:
- Account Information: Information you provide during registration, including your name, email, phone number and identity verification details.
- Device & Browser Information: Technical data including IP address, device type, operating system, browser and approximate general location.
- Transaction & Payment Information: Records of deposits, withdrawals and payment methods in MYR that you have used.
- Cookies & Usage Data: Navigation data, preferences and on-site behaviour that help us personalise your experience.
2. How We Use Your Information
The information collected is used to:
- Setting up and managing your user account and identity verification process.
- Processing payment transactions and withdrawals securely.
- To safeguard account security and prevent fraudulent or malicious activity.
- Improving service quality and user experience through marketing research.
- To comply with applicable legal and regulatory requirements.
- Communicating with users about updates, legitimate promotional offers and customer support.
3. Cookies & Tracking
808live uses cookies and other tracking technologies to enhance your browsing experience:
- Functional Cookies: Storing language preferences, login details and user settings.
- Analytics Cookies: Collecting aggregated data for site performance analytics.
- Third-Party Cookies: Used by advertising and analytics providers for relevant marketing and targeting purposes.
You can manage cookie settings through your browser, though this may limit certain site functionality.
4. Data Storage & Security
Your personal data is stored securely using SSL encryption technology and the latest security protocols. We implement physical, technical, and administrative measures to protect your data against unauthorised access, disclosure, and interference.
We retain your information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Once that period expires, your data will be permanently deleted or fully encrypted.
5. Information Sharing & User Rights
We do not sell or rent your personal information to third parties. However, information may be shared with:
- Third-party service providers who assist with platform operations, such as payment providers and technical support.
- Regulatory authorities where required by law, or for security and enforcement purposes.
- Third-party advertising providers for relevant ad targeting via cookies.
User Rights
- Access & Correction: You have the right to request a copy of the data we hold about you and to have any inaccurate information corrected.
- Deletion: Under certain circumstances, you may request the deletion of your data in accordance with applicable data protection regulations.
- Withdrawal of Consent: You may withdraw consent for certain uses of your data, subject to legal requirements and operational needs.
6. Policy Changes & Governing Law
808live reserves the right to update and amend this Privacy Policy from time to time. Any changes will be announced via our website and take effect upon publication. We recommend checking this page regularly for the latest version.
This policy is governed by the relevant Malaysian laws on personal data protection. Any disputes will be resolved in accordance with applicable legal provisions.
Contact Us
For any enquiries regarding this Privacy Policy, please contact our support team by email at [email protected] or use the live chat feature.
Know Your Rights & Get Started with 808live
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